Legal

Your information, handled with care.

This policy describes what happens to the information you submit through the enquiry forms on this website. It is a template to be reviewed against the regulations that apply to your own operation before launch.

What is collected

The forms on this site collect the company name, contact name, email address and telephone number you provide, together with the product, specification, volume and document details you enter. Nothing else is collected by the form itself.

Why it is collected

Enquiry data is used to answer the request: preparing a specification, a sample offer or a quotation, and to follow up on the commercial conversation that results.

Who it is shared with

Enquiry data is not sold. It may be shared with logistics or testing partners where that is necessary to answer the request, and with service providers that host the enquiry endpoint.

How long it is kept

Enquiry records are retained for as long as the commercial relationship requires, and for any additional period required by applicable record-keeping rules.

Your rights

You can ask what data is held about you, request a correction or ask for it to be deleted by writing to [email protected].